Resource Centre

What do you know about landing that next job? What were your experiences with IT recruitment agencies? Where has the recruitment process taken your business? Recann’s IT Recruitment Resource Centre readily offers useful insights for candidates and clients alike aiming to make the path to the next job offer / placement more clear and concise. You can also filter by category to access hints and tips, Recann News, and much more.

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    1st Line / 2nd Line IT Support

    Recann is currently on the lookout for a talented 1st/2nd Line Support Engineer to join a leading cybersecurity organisation based in Manchester. The ideal will have alteast 2 years experience in a 1st/2nd Line Support roles and excellent customer services skills and... Read more

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    Service Desk Analyst

    My client is a highly established Financial Services company, based in beautiful, modern offices, in Canary Wharf. As a Service Desk Analyst you will be customer focussed, with excellent communication skills and technical knowledge. The service desk is the single point of... Read more

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    1st Line Technical Support / Help Desk

    DEFINITION Under general direction, provide day to day technical support the customer’s operation of the products supplied. Also, to be involved and testing the software, creating help and support articles, and assist managing the company’s accounts system (Sage) to ensure accurate entry... Read more

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    IT Support Analyst

    Recann is currently on the lookout for an It Support Analyst to join a leading technology company based in central London. You will be working as part of the technical services team based at the client’s offices in central London and will... Read more

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    IT Support Engineer – Darlington

    Job Title: IT Engineer Location: Darlington Salary: £30,000 – £40,000 per annum (dependent on experience) I’m working with a prestigious client based in Darlington who is on the lookout for an IT Engineer. Key skills: Commercial experience providing 1st and 2nd line... Read more

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    2nd Line Support Engineer

    Main Duties and Responsibilities To provide 2nd line technical support, answering support queries via phone, email and ticket allocation. Monitoring the core managed service platform and application layer to identify incidents/problems and resolving proactively. To maintain a high degree of customer service... Read more

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    IT Support Engineer

    Job title: IT Support Engineer Location: Loughborough Salary: Up to £27,000 per annum One of the UK’s largest manufacturer is looking to expand their technical IT team with a talented Support Engineer. With offices across the UK and presence in European/Middle Eastern... Read more

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    1st Line Support Engineer

    Key Responsibilities and Duties include: To manage all incidents and customer requests from receipt to resolution and closure ensuring service level agreement targets are met. Incident and Problem management, Request fulfilment. Work to SLA thresholds for incident(s), request(s) and problem(s) Prioritising and... Read more

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    1st Line Support

    Job Title: 1st Line Support Location: Stoke Salary: £18k – £20k per annum I’m working with a prestigious client who is on the lookout for an ambitious 1st line support to support their helpdesk. There have recently been promotions within the business,... Read more

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